CONFLICT MANAGEMENT SKILLS FOR TEAMS AND GROUPS IN THE WORKPLACE
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This course will teach you how group and team conflict can develop in the workplace. It will also help you to learn skills and processes to resolve conflict in a professional manner. The course will provide valuable tips and strategies, as well as the opportunity to practice the skills necessary for managing conflict. Learn how to conduct group and team meetings, and how to solve problems in a collaborative manner. To meet the needs of clients, this course can be completed in one, two, or three days. It can also be done in a modularized format.