Best Training courses providers in South Africa
Best 10 Customer Service training providers in South Africa. Rating with real reviews
Voice Over Artist Masterclass
There are no prerequisites for the Voice Over Artist Masterclass training.
This Masterclass is for voice-over artists who want to be voice-over artists in all fields, including radio stations, education and audiobooks. Voice over is also known as voice acting. A good voice is the only requirement to be a voice-over artist. Although it might seem easy, there are many factors that come into play when you have to voice a character or video. To be a VO artist, you need to have a great voice and the ability to control various voice modulations.
Price:
$1095
Number of lessons:
Course duration:
1 days
Employment:
No
Team Development Masterclass
There are no prerequisites for this Team Development Masterclass training. This Team Development Masterclass Training is for people who want to be a leader within a team for their organisation's growth and development. In today's business environment, team building is a key topic. Organisations are seeking to create more efficient, profitable, and high-quality teams to increase their productivity, profitability, as well as service quality. Managers and members of organisations are constantly looking for ways to improve business results as well as profitability.
Price:
$1095
Number of lessons:
Course duration:
1 days
Employment:
No
Social Media Training in Port Elizabeth
This course is intended for marketing professionals and small-business owners. However, it is also recommended to anyone who wants to increase their website traffic and conversion rates.
Social media can help you increase brand awareness, lead generation and branding, as well as increasing brand recognition. You can share content with your audience and show your brand's personality through social media profiles.
Bid and Tender Management Skills Outline
The Bid and tender Management Skills Training Course provides a variety of information that will provide delegates with the best training experience.
An introduction to Bids
Bid basics.
Market Sounds.
PQQs.
Tenders.
Making decisions and moving forward
Decisions of Bid/No-Bid
Alliances and Partnerships
Strategic and tactical business excellence models (EFQM(c), and RADAR(c).
A successful response and bid
How to manage an effective bid
The First Meeting.
The Bid Plan
Understanding the Competition
The Bid Team.
Workshops for Power Team
Write the Bid.
Proposal Structure.
Controlling and monitoring the bidding process.
Production and submission
Post-Submission
The Evaluation Process
Assessment, Review, Improvement
Clarification requests and negotiation
Presentations, interviews, and site visits.
Price:
R8995
Number of lessons:
Course duration:
1 days
Employment:
No
ReactJS And Redux Training
Learn how to setup a ReactJS environment.
Become familiarised with Virtual DOM and ReactDOM.
Gain knowledge of the testing procedure for Redux and React components.
Pay Per Click (PPC) Masterclass
Acquire knowledge on PPC campaigns.
Get insights on AdWords campaigns creation and campaign ROI metrics.
Understand the concept of Paid Search and Bid Strategy.
SQL Training
SQL (Structured Query Language) is the world’s most widely used database language, used in a large variety of database systems for creating queries and manipulating data. SQL is supported by database programs such as MySQL, Microsoft SQL Server, and Oracle Database.
Management Workshop for Matrons, Nurses and Midwives
Partially: Principles of management, The Matrons Nurse, as a leader, Planning and organization work, Health record Management, The Matron Nursing as a team member, Problem solving, Interpersonal Skills and Effective Communication Skills. Time and Stress Management.
Price:
NGN 300000
Number of lessons:
Course duration:
4 Days
Employment:
No
Advanced Leadership and Team Building Course
Leaders are the ones who achieve high performance. Leaders must be able engage their team in order to achieve their goals. This course helps team leaders to develop the skills necessary to lead ei!EURectively. This course covers communication, goal setting and motivation. The Chartered Management Institute (CMI), which has accredited this course, will award the Meir's Professional Certificate (MPC) to candidates who successfully complete the requirements. The course uses self-evaluation exercises to help participants discover their preferred style in communicating and leading others.
Price:
NGN125000
Number of lessons:
Course duration:
3 Days
Employment:
No
Productivity for Sales and Marketing Managers Training
Align Technology and Processes for Increased Sales Performance and Productivity To increase sales and productivity, identify and use current digital technologies. Find the performance gaps and develop coaching plans to improve sales productivity and performance. Demonstrate the qualities of a great sales manager when faced with modern market challenges. To increase sales and profits, evaluate and train your sales team. Facilitate effective sales coaching sessions. To increase sales and retain employees, you can use their leadership skills and team building abilities.
Price:
NGN 157500
Number of lessons:
Course duration:
5 Days
Employment:
No
Fundamentals of Customer Service Management Course
This course focuses on customer service's behavioral, social, and interactive aspects. This course focuses on communication skills, the ability to understand and utilize all aspects of body language and behavior to ensure positive customer interactions. The course's first phase uses a variety of techniques, including self-awareness questionnaires and case studies. It also includes exercises that allow participants to apply some of these customer service tools. Participants will gradually take on more difficult scenarios in the second part of the course. These scenarios will be recorded, reviewed and discussed to enhance the learning experience and increase participants' confidence in their ability to manage difficult situations professionally.
Price:
NGN 75000
Number of lessons:
Course duration:
1 Day
Employment:
No
Effective Crisis Communication Skills Training
Communication is crucial in a workplace crisis. Communication during a crisis is important to preserve the reputation of an organization and maintain its public image. Critical organizational functions include crisis management. Failure can cause serious harm to stakeholders and even endanger the organization's existence.
Price:
NGN 165000
Number of lessons:
Course duration:
4 Days
Employment:
No
MASTER IN DIGITAL MARKETING
Digital disruption is accelerating at a rapid pace, forcing traditional marketing channels to be replaced by online options: email marketing, smartphones, social media, online/video and social media. The Master in Digital Marketing teaches students how to analyze digital consumer behavior and develop comprehensive strategies to optimize customer engagement.
Number of lessons:
Course duration:
11 Months
Employment:
No
STRATEGIC PROJECT MANAGEMENT FOR BUSINESS LEADERS
Every organization's core competency is now project management. It is expected that senior managers and leaders will spend at most 60% of their time overseeing, prioritizing, and selecting projects by 2025. The most successful companies manage innovation as projects. This program will examine the major changes in our field and discuss how we can overcome them. We will talk about the skills required to thrive in today's digital economy and project-driven economy. Through practical case studies, you will be able to learn how to improve your skills and how to boost your organization's overall success in implementing a strategy.
Price:
€3950
Number of lessons:
Course duration:
3 weeks
Employment:
No
COMMUNICATION SKILLS AND PUBLIC SPEAKING
Participants in the Communication Skills and Public Speaking Executive Program are able to improve their communication skills and public speaking abilities by actively working with top coaches. They will learn important topics such as content structuring and the correct use of visual aids. Participants will also be able to record their presentations and receive feedback. They can also monitor their progress and see how they are doing.
Price:
€ 3200
Number of lessons:
Course duration:
3 days
Employment:
No
Effective Team Building with Belbin Team Roles
Teamwork is the key to great performance. Yet, many teams fail to work as well as they should. The Belbin Team Roles(r) developed by Meredith Belbin is a proven tool to develop high-performing teams and maximize individual performance. This workshop is half-day in length and highly interactive. It will help you build and develop your team.
Price:
£460
Number of lessons:
Course duration:
3 Hours 30 Mins
Employment:
No
Maximising Customer Satisfaction in a Technical Environment
This course is a facilitated one-on-one course that will help you gain a better understanding of the importance of customer service in every organization and how it fits into your life. This course will give you practical tips that will help you meet the daily challenge to provide excellent customer service. People who work in technical environments will now be expected to become customer service professionals. This course will show you how great customer service can improve not only the quality of your support for customers both internal and externe, but also your personal working life.
Price:
£ 1610
Number of lessons:
Course duration:
2 Days
Employment:
No
Communicate Effectively (MPDCE)
Communication is essential for business success. Effective communication is key. This workshop will help you improve your ability to communicate positively and persuasively in written and spoken communication. This interactive course requires communication skills throughout. You will learn how to communicate better, build relationships and improve your results. This course is suitable for everyone and anyone who wants to improve their communication skills.
Price:
£ 2535
Number of lessons:
Course duration:
3 Days
Employment:
No
Creating a Customer-Centric Organisation
Your organisation can learn the techniques to increase customer focus and ensure customer-centricity is a key component of its business processes. This course focuses on the customer experience from the beginning, through and after purchase, and helps to drive competitive advantage and profitability. This course is for people who wish to adapt and market in a globalised and digital environment. It is crucial that they compete for consumer loyalty.
Price:
£634
Number of lessons:
Course duration:
Employment:
No
Team Development & Motivation including Virtual Teams (ICAS)
This course will teach you a variety of techniques and tools that will help you improve your people management skills, and motivate your team members either in person or virtually. Communication technologies have made it possible to grow teams, and especially virtual teams. Virtual teams are becoming increasingly important for businesses to reach their business and project goals. There are many operational reasons. Virtual teams are an increasingly important component of the global business environment.
Price:
£238
Number of lessons:
Course duration:
1 day
Employment:
No
BSc (Hons) Nursing (Mental Health) [Pre-registration Nursing]
As part of the course's delivery, it focuses on including service users and caregivers. Ensure that the student is able to recover from their injuries in a person-centred manner throughout the course. Critical engagement with current mental healthcare developments and agendas will help inform the mental health field of practice modules. This course is designed to produce nurses who can meet all the patient needs and are fit to practice. The educational and professional training environment is designed to allow students to develop the skills and knowledge necessary to continue a career as a nurse.
Number of lessons:
Course duration:
Employment:
No
Communication Skills - An Introduction
Are you having trouble getting your message across? What would you do if your communication skills were exceptional? How would your professional and personal lives change? Research shows that interpersonal skills like the ability to communicate effectively are the best predictors of success for professionals with similar backgrounds and intelligence. Communication skills are not taught in school or higher education, and can be difficult to learn. They are easily learned and you may be able to use them to be more resourceful, successful and influential.
Price:
£634
Number of lessons:
Course duration:
1 day
Employment:
No
CHANGE MANAGEMENT
Price:
₦25000
Number of lessons:
Course duration:
Employment:
No
QUALITY ASSURANCE AND CONTROLL
You will gain the knowledge and skills required to create a quality plan for your organization through Quality Assurance and Control training. This plan confirms that business processes are in control and that quality management requirements have been met. A Quality Assurance and Control Certification is a proof that you have the knowledge and expertise necessary to assist an organization in developing, reviewing and accepting a quality control plan.
Price:
₦ 35000
Number of lessons:
Course duration:
60 Weeks
Employment:
No
CUSTOMER SERVICE TRAINING
This training will teach you the following:
Nigerian Agencies and ISO Customer Service Standard. What is Customer Service? Who are Customers? What Are the Key Elements of Excellent Customer Service? Find out How You Can Help. Communication is a 2-way process. The Communication Equation, Effective Communication Skills. Barriers to Effective Communication.
Price:
₦35500
Number of lessons:
Course duration:
10 Weeks
Employment:
No
Management and Leadership Training Courses
NLP Management and Leadership Development Programs can be transformative because they have an impact at four levels. Mindset: Market dynamics change can be a challenge for participants. Participants need to learn how to improve their Mindset. Actions: Leaders strategize and concentrate on the essential actions to achieve organizational goals. Repetition: Participants use Repetition to learn how to create high-performing teams.
Number of lessons:
Course duration:
Employment:
No
Corporate Trainings Programs
Neuro Linguistic Programming Is The Best Tool For Your Business and Life. To make it big and achieve legendary performance, you will learn different thinking models, linguistic skills and subconscious mind programming techniques. Our methods influence minds and give new insight into creativity and quality. The company's unique business approach helps them achieve excellence in the competitive business environment.
Number of lessons:
Course duration:
Employment:
No
Design Customer Experience Strategy Excellent Customer Service Training
Although customer service is vital, it can also be reactive. When there is an issue with a customer, the business responds. The trends have changed. Customers are no longer able to call to complain. You may be able to resolve the problem even though they call. They just go to their competitors and cease doing business with them. NLP Limited has taken customer interaction to a new level. We help organizations create amazing experiences for their customers.
Number of lessons:
Course duration:
Employment:
No
TEAM BUILDING AND PERSONAL EFFECTIVENESS
Because the world we live and work in demands constant experimentation and a constant response to changing circumstances, team building and personal effectiveness are essential. We must quickly integrate new partners and work disciplines in order to explore new possibilities and conditions. This team structure is the most flexible and adaptable to changing circumstances. It also offers the greatest potential to create new solutions and approaches to work problems.
Price:
N85000/N75000
Number of lessons:
Course duration:
2 DAYS
Employment:
No
CUSTOMER SERVICE INTELLIGENCE CERTIFICATION COURSE
JK Michaels customer service intelligence course aims to increase customer loyalty and retention. This requires integration of many parts of a company, including senior management, sales, marketing, production, and human resources.
This customer service certification course will enable you to recognize what "customer service excellence" really means to you and to your customers.
Price:
N85000
Number of lessons:
Course duration:
2 DAYS
Employment:
No
CURRENT TRENDS IN PRODUCTIVITY AND TIME MANAGEMENT FOR EXECUTIVES TRAINING
Current Trends in Productivity and Time Management for Executives Training - More Control over Your Life and Time. Most time management companies want to teach you how to use their calendar system. While it is important to learn the best ways to use a calendar or planner, your ultimate goal should be to increase your personal and professional value.
Price:
₦ 180000
Number of lessons:
Course duration:
Employment:
No
FISH! Team Building for Customer Service Teams
Do you want to create a fun, respectful and well-respected culture improvement and team building program for your customer service staff? FISH! FISH! is the answer you've been searching for. The FISH! Team Building for Customer Service Teams is a training intervention that will transform customer service. Your customer service team will benefit from the inspiration and tools that have been proven to increase customer engagement and improve their internal culture.
Price:
$ 4200
Number of lessons:
Course duration:
4days
Employment:
No
EFFECTIVE COMMUNICATION SKILLS
Communication skills can make a huge difference in your professional and personal life. To successfully initiate, manage and conclude a face-to–face conversation, it is important to have specific communication skills. This course will give you practical and useful tools that can help you communicate clearly and effectively in all aspects of your work and personal relationships. This course is great for all ages as it can have a positive impact on all aspects of your life. You will learn how you communicate with others, their communication preferences and how to adapt to their needs.
Price:
N 120 000
Number of lessons:
Course duration:
2 days
Employment:
No
Logic Pro X 10.4 Professional Music Production
Register for the Apple-accredited 3 day Logic Pro X training course from Koenig Solutions. This Mac-based professional recording studio provides everything musicians need to record from the first note to the final master. You'll be able to create your own audio and MIDI configurations using interactive lectures and hands-on labs. A wide range of software tools, Apple Loops and DSP effects will be used to create your song.
Number of lessons:
Course duration:
3 weeks
Employment:
No
Outbound Team Building
The Outbound Team Building program is an activity-based behavioral training intervention for employee growth. It uses the experiential learning method of "learning by doing" and "hands on experience". This includes outdoor, adventure, and team building activities that encourage participants to achieve desired learning outcomes. Participants learn how to bring people together through encouraging collaboration and teamwork. These key skills allow enterprises to depend on a competent unit of workers who have strong management skills.
Number of lessons:
Course duration:
3 weeks
Employment:
No
Customer Service Training and Certification Courses
Customer service is the support and guidance that an organization offers to customers before, during and after they purchase a product or service. Koenig Solutions offers many certification courses as part of its Customer Service training program.
Number of lessons:
Course duration:
Employment:
No
Business Communication Training and Certification Courses
Business communication is the most popular way to share information between people within and outside an organisation. Business communication is the way employees and executives work together to achieve organizational goals. Its purpose is improve organizational practices and decrease mistakes. Koenig Solutions offers many certification courses as part of its Business Communication training program.
Number of lessons:
Course duration:
Employment:
No
Koenig was established in 1993 and is one of the most trusted IT training organisations in the world. Koenig has offices on all continents, except Antarctica and South America. Koenig has locations in the USA, Canada, UK Netherlands, South Africa and South Africa. Our vision is to make the world more just and prosper through […]
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